Identity verification unlocks all account limits and features.
What you need
- Your physical DNI (front and back)
- Good lighting
- Camera access enabled on your device
Steps
- Go to Profile → Verify identity.
- Photograph the front of your DNI. Make sure all data is legible.
- Photograph the back.
- Complete the liveness check: follow the on-screen prompts (turn your head, blink).
- Confirm your tax details: CUIT/CUIL and AFIP status.
How long it takes
Most verifications resolve in under 10 minutes. Cases requiring manual review can take up to 48 business hours.
Possible statuses
- Pending: we’re processing your documents.
- Approved: you have full access.
- Action required: one of the photos didn’t meet requirements. You can retry.
- Rejected: we couldn’t validate your identity. Contact support.
Common rejection reasons
- Blurry photos or glare
- Expired DNI
- Entered data doesn’t match the document
- Using photocopies instead of the original document